Política de reembolso
RETURN & REFUND POLICY
At LERIA FINE JEWELRY, we are committed to ensuring customer satisfaction while maintaining the highest standards of product quality and integrity.
Return Eligibility
Customers are eligible to request a return or exchange within thirty (30) days from the date of delivery. To qualify for a return or exchange, the item must be in the same condition in which it was received—unused, unworn, and in its original packaging.
All products are carefully inspected and securely packaged prior to shipment to ensure they arrive in perfect condition. As such, we do not accept returns for items that have been damaged due to misuse, mishandling, or improper care after delivery.
Exchanges
We only accept exchanges in cases involving size adjustments or sizing issues. Requests for exchanges must be submitted within the 30-day return window and are subject to product availability.
Return Shipping
Customers are responsible for the cost of return shipping. We recommend using a trackable shipping service, as we are not responsible for lost or undelivered return packages.
Return Address
All approved returns must be sent to the following address:
1100 Brickell Bay Dr
Apt 58A
Miami, FL 33131
United States
Refunds
Once the returned item is received and inspected, we will notify you regarding the approval or rejection of your refund. Approved refunds will be processed to the original method of payment within a reasonable timeframe.
Non-Returnable Items
We reserve the right to refuse returns that do not meet the conditions outlined in this policy.
Contact Information
For any questions or to initiate a return or exchange, please contact us at:
mailto:leriafinejewelry@gmail.com
LERIA FINE JEWELRY